IndiGo Flight Crisis: The IndiGo flight crisis continues, and as of 8 am on Wednesday, 10 flights were cancelled at Ahmedabad’s Sardar Vallabhbhai Patel International Airport. Flight disruptions and cancellations have left passengers stranded. Their convenience is being taken care of.
Chhatrapati Shivaji Maharaj International Airport in Mumbai and Indira Gandhi International Airport in Delhi are also facing flight disruptions.
Passengers travelling with luggage face unresolved issues and incomplete flight information, with helpline services providing minimal assistance. Just this morning, the Union Civil Aviation Ministry ordered the airline to cut its overall operations by 10 per cent, up from the earlier order of 5 per cent, citing “stabilising the airline’s operations” as the reason.
The airline has been ordered to continue operating flights to its usual destinations. Meanwhile, the Ministry of Civil Aviation (MoCA) on Tuesday conducted surprise and thorough inspections of some airports with heavy air traffic.
Madhu Sudan Shankar, Joint Secretary, Ministry of Civil Aviation, visited Mumbai airport and assured people that “the situation is under control.”
“Things are in control. We discussed with all the stakeholders, especially the airport operators and ATC control managers. Major affected sectors of the flight delays domestically are Mumbai, Ahmedabad, Delhi, Bengaluru, Hyderabad, Chennai, Kolkata, Kochi, Goa and Lucknow. A lot of improvements also took place,” he told reporters.
Meanwhile, he also said that there are 780 bags at the airport and they are to be returned to the passengers, out of which 90 bags will be sent by tomorrow. “780 pieces of baggage are available at the airport, and 90% of them will be dispatched to the people by tomorrow,” he added.
Additionally, airports are informing passengers 6 hours before flight cancellations so that they do not have to come to the airport. According to the Union Minister, IndiGo CEO Albers has confirmed that the airline has confirmed 100 per cent refund for affected flights till December 6.
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