Andi Owen, CEO and president of American furniture maker MillerKnoll, has apologised to employees for her now-infamous ‘pity city’ rant, acknowledging in an email to staff that the language used by her ‘seemed insensitive.’
The speech, Owen said, was meant as a ‘rallying cry’ for the company amid its current ‘difficulties,’ reported Vice.
“As a leader, I always try to pick the right words and tone to inspire and motivate this incredible team. I want to be transparent and empathetic, and as I continue to reflect on this instance, I feel terrible my rallying cry seemed insensitive. What I’d hoped would energise the team to meet a challenge we’ve met many times before, landed in a way that I did not intend, and for that, I am sorry,” she wrote in the email, according to Vice.
Owen concluded her message with an appreciation for each employee.
What did she say?
The MillerKnoll CEO made the remark during an online townhall last month.
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